Terms and Conditions
All sales and deliveries by Aeroplans Blaus are subject to acceptance of the following general conditions:
The prices indicated in the catalog does not include VAT or transport costs, and are subject to change without notice. The published rates are valid except typographic mistake.
The pictures of products are informational and not contractual.
All products listed on our website with the heading "Available" can be purchased at our online store at that time. If the product does not specify any delivery time means that the product is in stock. If it appears in the description of the product delivery time is understood that this is the approximate delivery time once completed and paid order.
If by mistake in the inventory stock is listed as available in a product that not, the Customer may choose to wait until the product is in stock (will be informed within approximately) or claim a refund of payment.
We do not sell products to minors. The products we sell must be purchased by adults. Children under 18 years of age may only use the services of Aeroplans Blaus under the supervision of a parent or guardian.
The payment orders are made by bank transfer, credit card, PayPal, cash or Nacex cash on delivery service, at the option of the Customer.
For payments by credit card or PayPal are considered incurred after the approval of the system using SSL encryption and secured web page, which is reported immediately to both the Customer and Aeroplans Blaus. For bank transfers the payment is done when the amount is received in the account of Aeroplans Blaus and it is not accepted as proof of payment of any kind or e-mail document.
For Cash on Delivery Nacex Service the Customer must pay a fee to NACEX of 3% + VAT of the refund with a minimum of 3€ and a maximum of 30€.
Paypal gateway has a fee of 0,35€ + 3% of order amount.
Delivery shall be deemed made at the time that the carrier has placed the products available to the client and has signed the delivery note. The client must check the goods upon receipt and expose all the caveats and complaints may be justified in the delivery note.
If delivery takes place in Aeroplans Blaus facilities this recognition occurs after finalization of the payment and delivery of the signed invoice or delivery note.
The carrier used by default for shipments of purchases in Aeroplans Blaus is NACEX 19h service (see details in www.nacex.es), the Customer may be sent to any other carrier or person to make collection property acquired prior notice and within our business hours.
All material in stock orders placed before 18pm will be shipped on the same day, if the material is not in stock will inform the customer about the delivery. Transportation includes insurance as provided in the Ley de Transporte. If you want to expand coverage must indicate when placing the order.
Shipment of good will be done once payment is done, except cash on delivery service. International orders or with destination to the Canary Islands, Ceuta and Melilla do not include customs expenses or taxes that may be applicable at the place of delivery, which must be paid in full by the Client at destination to the requesting authorities.
We accept returns of items purchased within 15 days from the date of delivery. Items to be returned must be delivered in the same state they were acquired, along with the original packaging and documentation. The return shipping costs are paid by the Customer except manifest error by Aeroplans Blaus in making shipment. Refund will be done in the same way of the payment.
All products purchased in Aeroplans Blaus have a minimum guarantee of 2 years from the date of purchase. The warranty details for each product are provided in each case by its manufacturer. The invoice is the guarantee document.
This contract shall be governed by spanish law. The parties submit to the Courts of Barcelona for the resolution of any disputes arising from the interpretation, application, performance, etc.. of this contract.
European legislation promotes the resolution by arbitration of disputes concerning electronic commerce. More information https://webgate.ec.europa.eu/odr/main/?event=main.home.show